Astralis Privacy Statement

How we use your personal information

Last Modified: 20 October 2024

At Astralis Rent-A-Car, we value your privacy and are committed to protecting your personal data. This Privacy Statement outlines the information we collect, how we use it, and your rights regarding your data.

Information We Collect

When you use our services, we may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, and payment details when you make a reservation.
• Travel Information: Rental details, pick-up/drop-off locations, and preferences.
• Usage Information: Information about how you use our website, such as pages visited, links clicked, and other interactions.
• Device and Location Data: Information from the device you use to access our website, including your IP address, browser type, and location data (when allowed).

How We Use Your Information

We use your information for purposes including, but not limited to:

• Providing and managing reservations: To confirm your booking and provide you with rental services.
• Customer support: To address your inquiries or handle disputes.
• Personalization: To tailor your experience on our website based on your preferences.
• Legal obligations: To comply with legal, regulatory, or law enforcement requirements.

Sharing Your Information

We may share your data with:

• Service providers: Third-party vendors who assist with our operations, such as payment processors or customer support services.
• Legal authorities: When required by law or in response to legal processes.
• Business partners: For marketing purposes, with your consent where required by law.

Your Rights

You have the right to:

• Access your data: Request details of the personal data we hold about you.
• Correct your data: Update any incorrect or incomplete information.
• Delete your data: Request the deletion of your personal data, subject to certain legal obligations.
• Withdraw consent: If you've provided consent to use your data, you can withdraw this at any time.

Security Measures

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

International Data Transfers

Given the global nature of our business, your data may be transferred to, and processed in, countries outside your place of residence. We ensure that adequate protection is in place for such data transfers.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience, understand how our website is used, and tailor our advertising efforts. For more information, please see the Cookie Statement.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly.

Contact Us

All notices should be sent to: Astralis Mobility d.o.o., Zrinsko-Frankopanska 17, 21300 Makarska, Croatia